> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kash.bot/llms.txt
> Use this file to discover all available pages before exploring further.

# REDEMPTIONS_NOT_ENABLED

> HTTP 404 — Redemptions not enabled

**HTTP status:** 404 · **Title:** "Redemptions not enabled"

## When it fires

`POST /v1/redemptions` is called while self-service redemption is not live on the platform. Resolved markets are paid out automatically (bulk fan-out) rather than by user-initiated claim, so there is nothing for the endpoint to do.

## Why it happens

* Self-service redemption has not been rolled out to this environment yet (the default). Markets settle to automated payout and are paid without a claim.
* The feature was rolled back platform-wide.

This is distinct from a per-route **kill switch** (a temporary `503` operational lever): `REDEMPTIONS_NOT_ENABLED` means the capability is not enabled at all.

## How to fix

* Nothing to do as an integrator — your winnings are still paid out automatically once the market resolves. Poll `GET /v1/portfolio` for the settled balance.
* If you believe self-service redemption should be enabled for your environment, contact support.

## Related codes

* [`POSITION_NOT_CLAIMABLE`](/developer-docs/api-errors/POSITION_NOT_CLAIMABLE)