FAQs
Transaction
Common questions about transactions and fees
Transaction Basics
How do transactions work on Kash?
How do transactions work on Kash?
Seamless Transaction Processing
Transaction Flow:
- Prediction Placement: Submit prediction via @kash_bot or web interface
- Gas Sponsorship: Kash covers all gas fees for user transactions
- Smart Contract Execution: Automated processing on Base network
- Confirmation: Instant confirmation with transaction hash
Supported Currencies:
- Primary: USDC (USD Coin) for all prediction activities
- Accepted: ETH, WETH, DAI (automatically converted to USDC)
- Rewards: $KASH tokens for incentives and bonuses
- Auto-conversion: Seamless currency conversion when needed
Transaction Types:
- Prediction placement and position management
- Deposits and withdrawals
- Market creation and curation
- Reward claims and distributions
Processing Times:
- Prediction placement: Instant execution
- Network confirmation: 1-2 minutes on Base
- Withdrawal processing: Immediate to wallet
- Cross-chain transfers: 5-15 minutes depending on network
What fees does Kash charge?
What fees does Kash charge?
Transparent Fee Structure
Platform Fees:
- Prediction Fee: 2% on all predictions (buying or selling shares)
- No Additional Fees On: Deposits, withdrawals, or account maintenance
- Gas Fees: Sponsored by Kash (users pay nothing)
- Currency Conversion: Minimal spread for auto-conversions
Fee Calculation Example:
Fee Usage:
- Treasury funding for monthly $KASH buybacks
- Platform development and maintenance
- Security audits and improvements
- Community rewards and incentives
No Hidden Costs:
- All fees clearly displayed before transaction
- No subscription or membership fees
- No withdrawal or deposit charges
- No account maintenance fees
Why did my transaction fail?
Why did my transaction fail?
Common Transaction Issues
Insufficient Balance:
- Check wallet balance covers prediction amount plus 2% fee
- Account for potential slippage in volatile markets
- Ensure sufficient USDC for the specific prediction
- Consider auto-conversion delays for non-USDC deposits
Market-Related Issues:
- Market may have closed before transaction processed
- Liquidity constraints for large prediction amounts
- Price movement affecting available odds
- Market resolution already in progress
Technical Issues:
- Network congestion causing delays
- Invalid command format in social media prediction
- Browser or device connectivity problems
- Temporary system maintenance or updates
Resolution Steps:
- Check account balance and market status
- Retry transaction with correct parameters
- Use alternative interface (bot vs web)
- Check community for known issues
Transaction History and Tracking
How do I view my transaction history?
How do I view my transaction history?
Multiple Access Methods
Via @kash_bot:
- Send DM: “history” for recent transactions
- Send DM: “balance” for current account status
- Send DM: “stats” for performance summary
- Use specific commands for filtered results
Via Web Dashboard:
- Visit kash.bot and connect with X account
- Access comprehensive transaction dashboard
- Filter by date, market, or transaction type
- View detailed transaction information
Via Blockchain Explorer:
- View all transactions on basescan.org
- Search by wallet address or transaction hash
- Public verification of all activity
- Permanent, immutable record
Transaction Details Include:
- Prediction amount, odds, and potential payout
- Market information and outcome
- Transaction hash for blockchain verification
- Timestamp and confirmation status
- 2% platform fee breakdown
Can I cancel or modify a transaction?
Can I cancel or modify a transaction?
Transaction Finality and Options
Transaction Immutability:
- All confirmed transactions are final and cannot be cancelled
- Blockchain technology ensures transaction permanence
- No reversal mechanism for completed predictions
- Smart contracts execute automatically upon confirmation
Early Exit Options:
- Sell Position: Exit prediction before market resolution (if liquidity available)
- Partial Sales: Reduce position size while maintaining exposure
- Market Liquidity: Exit depends on available market liquidity
- Price Impact: Large positions may face slippage when exiting
Before Confirmation:
- Double-check prediction details before final submission
- Verify market terms and resolution criteria
- Confirm prediction amount and potential payout
- Review transaction summary carefully
Risk Management:
- Start with smaller prediction amounts to learn platform
- Use position sizing appropriate to risk tolerance
- Consider market volatility when placing predictions
- Monitor positions regularly for exit opportunities
How long do withdrawals take?
How long do withdrawals take?
Withdrawal Processing Timeline
Standard Withdrawals:
- Execution: Processing begins immediately once requested
- Network Confirmation: 1-2 minutes on Base network
- Wallet Receipt: Funds appear after blockchain confirmation
- Automated Processing: No manual approval required
Processing Factors:
- Network Congestion: May affect confirmation times
- Transaction Size: All sizes processed equally
- Destination: Base network addresses process fastest
- Cross-Chain: Additional time for bridging to other networks
Cross-Chain Withdrawals:
- Base to Ethereum mainnet: 5-15 minutes
- Base to other L2s: Variable depending on bridge
- Cross-chain fees may apply (paid by user)
- Bridge security and confirmation requirements
Withdrawal Considerations:
- No Minimum: Withdraw any amount
- Network Fees: Standard blockchain fees apply
- 24/7 Processing: Available anytime
- Immediate Initiation: Withdrawals start processing immediately
Advanced Transaction Features
How does gas sponsorship work?
How does gas sponsorship work?
Gas Fee Coverage
Platform Gas Sponsorship:
- All User Transactions: Kash covers gas fees for all user actions
- Seamless Experience: No need to hold ETH for gas
- Account Abstraction: ERC-4337 enables gasless transactions
- PayMaster System: Automated gas payment system
Covered Transactions:
- Prediction Placement: All prediction activity
- Position Management: Buying and selling shares
- Market Creation: Creating new prediction markets
- Governance: Voting on DAO proposals
Technical Implementation:
- Smart Contract Integration: Built into platform architecture
- Automated Processing: No user intervention required
- Base Network Optimization: Efficient gas usage
- Cost Management: Platform optimizes gas costs
User Benefits:
- Simplified Onboarding: No need to understand gas fees
- Lower Barriers: Easier access for new users
- Predictable Costs: Only 2% platform fee
- Focus on Prediction: Concentrate on markets, not fees
What happens during network congestion?
What happens during network congestion?
Network Performance Management
During High Traffic:
- Prioritized Processing: Platform transactions receive priority
- Gas Optimization: Efficient gas usage reduces impact
- Queue Management: Fair processing order maintained
- Status Updates: Real-time network status information
User Experience:
- Consistent Performance: Minimal impact on user experience
- Transparent Communication: Clear status updates
- Alternative Access: Multiple interfaces available
- Patience Required: Some delays possible during extreme congestion
Platform Response:
- Monitoring Systems: Real-time network monitoring
- Scaling Solutions: Base network efficiency
- Fallback Options: Alternative processing methods
- User Communication: Proactive status updates
Best Practices:
- Off-Peak Usage: Consider timing for large transactions
- Patience: Allow extra time during busy periods
- Multiple Attempts: Retry if initial attempt fails
- Status Checking: Monitor transaction status
How do I track transaction status?
How do I track transaction status?
Transaction Monitoring
Real-Time Tracking:
- Transaction Hash: Unique identifier for each transaction
- Blockchain Explorer: View status on basescan.org
- Platform Updates: Real-time status in dashboard
- Confirmation Progress: Track confirmation blocks
Status Indicators:
- Pending: Transaction submitted, awaiting confirmation
- Confirmed: Transaction included in blockchain
- Completed: Transaction fully processed
- Failed: Transaction rejected or failed
Monitoring Tools:
- @kash_bot: Query transaction status via DM
- Web Dashboard: Visual transaction status
- Blockchain Explorer: Independent verification
- Mobile Interface: Track on mobile devices
Troubleshooting:
- Stuck Transactions: Check network status
- Failed Transactions: Review error messages
- Delayed Confirmations: Allow additional time
- Support Resources: Community help available
Transaction Security
How secure are my transactions?
How secure are my transactions?
Multi-Layer Security
Blockchain Security:
- Base Network: Secured by Ethereum-equivalent security
- Immutable Records: Transactions cannot be altered
- Cryptographic Verification: All transactions cryptographically signed
- Decentralized Validation: Multiple validators confirm transactions
Platform Security:
- Smart Contract Audits: Regular security reviews
- MPC Wallet Integration: Enhanced wallet security
- Authentication Required: X account verification for all transactions
- Fraud Detection: Automated monitoring systems
User Security:
- Private Key Control: You maintain control through X account
- Transaction Verification: Review all details before confirmation
- Transparent Operations: All activity publicly verifiable
- Secure Infrastructure: Enterprise-grade security measures
Best Practices:
- Verify Addresses: Double-check all addresses
- Secure Access: Use secure devices and networks
- Regular Monitoring: Check account activity regularly
- Report Issues: Alert community to security concerns
What if I send funds to the wrong address?
What if I send funds to the wrong address?
Address Verification and Recovery
Prevention is Key:
- Double-Check Addresses: Verify all addresses before sending
- Test Transactions: Use small amounts for new addresses
- Copy-Paste Carefully: Avoid manual typing of addresses
- Address Validation: Platform validates address format
If Funds Are Sent Incorrectly:
- Blockchain Finality: Confirmed transactions cannot be reversed
- Address Ownership: Funds go to whoever controls the address
- No Recovery Mechanism: Platform cannot recover misdirected funds
- Contact Recipient: If known, contact address owner directly
Common Mistakes:
- Wrong Network: Sending to different blockchain
- Typos: Incorrect address characters
- Old Addresses: Using outdated addresses
- Exchange Addresses: Sending to exchange without memo
Protection Measures:
- Address Book: Save frequently used addresses
- QR Codes: Use QR codes when available
- Small Test: Test with small amount first
- Verification: Confirm address with recipient
How do I report transaction problems?
How do I report transaction problems?
Problem Resolution Process
Initial Assessment:
- Verify Transaction: Check transaction hash on blockchain
- Check Network Status: Confirm Base network status
- Review Details: Ensure correct parameters used
- Wait for Confirmation: Allow sufficient time
Getting Help:
- @kash_bot: AI assistance for common issues
- Discord Community: Peer support and troubleshooting
- Documentation: Comprehensive guides and FAQs
- GitHub Issues: Technical problem reporting
Information to Provide:
- Transaction Hash: Unique transaction identifier
- Wallet Address: Your Base wallet address
- Problem Description: Clear explanation of issue
- Screenshots: Visual evidence if helpful
- Timeline: When problem occurred
Resolution Process:
- Community Review: Experienced users provide guidance
- Technical Analysis: Community technical review
- Documentation: Issue logged for future reference
- Follow-up: Confirmation of resolution
All transactions on Kash are final once confirmed on the blockchain. Always verify transaction details carefully before confirming, as completed transactions cannot be reversed.
Kash covers all gas fees for user transactions, so you only pay the 2% platform fee. This makes the platform accessible without needing to manage ETH for gas costs.