Platform availability and compliance
Is the Kash web app available in my country?
Is the Kash web app available in my country?
The Kash web app isn’t available in every country. Availability, eligibility and any verification requirements are set out in the Terms of Use. Read them before you trade.
Are there age requirements?
Are there age requirements?
The eligibility requirements, including age, are set out in the Terms of Use.
Do I need to verify my identity?
Do I need to verify my identity?
Availability, eligibility and any verification requirements are set out in the Terms of Use. The third-party payment provider that runs the deposit checkout may also ask you to verify your identity.
Tax and financial responsibilities
What are my tax obligations?
What are my tax obligations?
You’re responsible for any taxes on your trading in your jurisdiction. Your full trade, claim and withdrawal history is in Portfolio, and you can download your data from Settings → Account → Export my data. ZeroID doesn’t provide tax advice; consult a qualified professional.
What happens if regulations change?
What happens if regulations change?
ZeroID may change where the Kash web app is available or how its features work to stay compliant. Material changes are reflected in the Terms of Use and announced through official channels.
Community guidelines and privacy
What are the community guidelines?
What are the community guidelines?
Be respectful, don’t spam or harass, don’t share false information, and don’t attempt market manipulation. Don’t trade on confidential or non-public information, or on events you can influence. Display names may not impersonate Kash. Accounts that break the Terms of Use can be restricted.
What about data privacy?
What about data privacy?
The Privacy Policy explains what data ZeroID collects and why. You can:
- accept or reject analytics cookies in Settings → Account
- export your data from Settings → Account → Export my data
- delete your account from Settings → Account → Delete account (financial records are kept as required by law)
Support
Get help
Security
Security questions