Fees
What fees does Kash charge?
What fees does Kash charge?
A protocol fee applies to buys and sells, and a small sell fee stays in the market’s pool. The Kash web app shows the exact fees before you confirm. Creating a market costs at least $20. This provides the market’s initial liquidity and is not returned to the creator.
How do network fees work?
How do network fees work?
Every Solana transaction has a small network fee in SOL. ZeroID pays it for you, so you never need SOL. On web trades and claims, a small amount is charged back in USDC, and the web app shows it before you confirm. Trades placed on X skip it.
Trades
How do trades work?
How do trades work?
You trade against the market’s automated market maker, so there’s no counterparty to wait for. Each trade is quoted before you confirm and executes on Solana from your own self-custodial wallet. See Custom AMM.
Can I cancel or modify a trade?
Can I cancel or modify a trade?
A trade can’t be cancelled once it executes. To change your position, sell some or all of it, or buy more, any time before trading closes.
Why did my trade fail?
Why did my trade fail?
Common reasons:
- The price moved past your quote before execution (slippage protection stopped the trade)
- Trading has closed: the market froze, resolved or was cancelled
- Insufficient USDC for the amount plus fees
- Trading isn’t available in your region
Claims and refunds
How do I claim a resolved position?
How do I claim a resolved position?
When a market resolves, winning positions appear under Claimable in Portfolio. Claim a position, or use Claim all. For cancelled markets, tap Claim refund. See Redeeming positions.
How much will I receive if my outcome wins?
How much will I receive if my outcome wins?
When a market resolves, the winning outcome’s positions can be redeemed. The trade ticket’s estimated payout if your outcome wins is your best guide.
Withdrawals
How long do withdrawals take?
How long do withdrawals take?
Crypto withdrawals complete once the transfer confirms on Solana, and you can follow the status in the web app. An exchange may take longer to credit you.
What if a withdrawal is interrupted?
What if a withdrawal is interrupted?
It clears automatically and you can try again.
Tracking and problems
How do I track my transactions?
How do I track my transactions?
Portfolio → Transactions lists your trades, claims, deposits and transfers, and Portfolio → Withdrawals tracks withdrawals. Each on-chain transaction links to its details, so you can verify it on Solana.
What if I sent funds to the wrong address?
What if I sent funds to the wrong address?
On-chain transfers can’t be reversed. If you sent to an exchange on the wrong network, contact the exchange, as they can sometimes recover it. If you sent the wrong token or network to your self-custodial wallet address, report it from the info button in the web app → Feedback → Report a bug with the transaction details.
How do I report a transaction problem?
How do I report a transaction problem?
Report it from the info button in the web app → Feedback → Report a bug with the time, amount and transaction link, or ask in Discord.
Wallet guide
Your self-custodial wallet and funds
Security
Keep your funds safe