Withdrawal overview
Your balance is USDC on Solana in your own self-custodial wallet, and you can withdraw it at any time. There are no lock-ups, and you don’t need SOL to pay the network fee.How to withdraw
1
Open the withdrawal flow
In the Kash web app at app.kash.bot, open your self-custodial wallet or Portfolio and choose Withdraw.
2
Enter the details
Enter the amount and the destination: an external wallet or an exchange deposit address. The withdrawal checkout may also let you receive on another network. Choose carefully and match the network your destination expects.
3
Review and confirm
Check the amount, destination, network and any fees, then confirm.
4
Track the status
You can follow the status in the web app and in Portfolio → Withdrawals.
If a withdrawal is interrupted, it clears automatically and you can try again.
Withdrawing to an exchange
- Find your USDC deposit address on the exchange and check which network it expects.
- Paste the address into the web app’s withdrawal flow and select the matching network.
- Confirm, and allow time for the exchange to credit you.
Sending USDC to another Kash web app user
You can send USDC to another Kash web app user from a chat in Messages. If you can message someone, you can pay them. A small network fee may be added, and the web app shows it before you confirm.Security best practices
- Double-check every address before confirming
- Use addresses you control, and save the ones you use often
- ZeroID will never ask you to send funds to “verify” your account
Troubleshooting
My withdrawal is taking longer than expected
My withdrawal is taking longer than expected
Check its status in Portfolio → Withdrawals. Exchange credits can take longer than the on-chain transfer itself. If it still looks stuck, report it from the info button in the web app → Feedback → Report a bug with the amount, destination and time.
I sent to the wrong address
I sent to the wrong address
On-chain transfers can’t be reversed. If you sent to an exchange on the wrong network, contact that exchange’s support, as they can sometimes recover it.
Redeeming positions
How resolved positions are redeemed
Depositing funds
Add USDC to your self-custodial wallet