When it fires
POST /v1/redemptions is called while self-service redemption is not live on the platform. Resolved markets are paid out automatically (bulk fan-out) rather than by user-initiated claim, so there is nothing for the endpoint to do.
Why it happens
- Self-service redemption has not been rolled out to this environment yet (the default). Markets settle to automated payout and are paid without a claim.
- The feature was rolled back platform-wide.
503 operational lever): REDEMPTIONS_NOT_ENABLED means the capability is not enabled at all.
How to fix
- Nothing to do as an integrator — your winnings are still paid out automatically once the market resolves. Poll
GET /v1/portfoliofor the settled balance. - If you believe self-service redemption should be enabled for your environment, contact support.