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HTTP status: 409 · Title: “Smart account not provisioned”

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When it fires

The actor (user or organization) doesn’t have a smart account row yet, so trades can’t execute on-chain.

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Why it happens

  • New account that hasn’t completed the wallet-creation step in the webapp.
  • An organization that’s enabled the API but hasn’t provisioned its own org-level smart account.
  • The smart-account worker is backlogged — provisioning is async.

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How to fix

  • For users: complete the wallet setup flow in the webapp (Settings → Wallet). Smart account provisioning is async — typically a few seconds.
  • For orgs: an admin needs to provision the org smart account via the org settings page.
  • If you provisioned recently and still see this error, retry after 30 s. If it persists past a minute, contact support with your requestId.